Terms & conditions

Course terms & conditions

Thank you for considering our Woodskills at Woodlab courses. When making a booking you will be asked to confirm you have read and agreed to these terms and conditions.


Booking a place on a course

While we will gladly register your interest for a particular course, your place can only be secured on receipt of payment in full. All bookings must be made through our website.
Once booked you will receive an automatic confirmation email from us. It will outline what you’ll need to do before the course starts. Please read it carefully.

All courses are beginner friendly unless otherwise stated. All attendees must be at least 18 years old. In some circumstances it might be possible to accommodate younger attendees accompanied by an adult, but please call us to discuss this. All course bookings must be made by the adult.

If you have physical/mobility difficulties that might preclude you from standing and working at a bench, please call us and we will do our best to cater for you.


Cancellation by attendees

If you have to cancel your booking please notify us as soon as possible. Do tell us the circumstances of your cancellation and we’ll do what we can to help you. You are welcome to phone us, but please follow this up with confirmation in writing. Transferring on to another course (should you wish to do so) may be possible subject to availability.

Please note - we only accept changes or cancellations from the person who made the booking.


Refunds

If you cancel more than 4 weeks (no less than 28 days) before the start of the course and do not transfer to another course, you will be refunded the course fee minus a £25 administrative fee.

If you cancel less than 4 weeks before the start of the courses we will refund you 50% of the course fee. If we manage to fill the space made by your cancellation, then we will refund you the remaining amount minus a £25 administrative fee.

If you cancel less than 2 weeks before the start of the courses we will not be able to refund you the course fee. If we do manage to fill the space made by your cancellation, then we will refund you the course fee minus a £25 administrative fee.

We aim to refund within 14 days of receiving written notice of cancellation from the person making the booking.


Changing the people who will attend the course

We will allow a change of attendee up to the point the course starts provided the new attendee meets our minimum age requirement (or any other criteria specified in these Terms and Conditions). The new attendee will need to confirm their inclusion in the course in writing. This confirmation will be taken as an agreement to these Terms and Conditions.


Changes to or cancellation of courses by Woodlab

Woodlab reserves the right to cancel any course at short notice if it becomes necessary to do so. In that event, you will be notified as soon as possible, and advised of options for transferring to another course at no extra charge or if you prefer to withdraw your booking, a full refund will be made.

We will make every reasonable effort to complete the course on time (and in accordance with your booking).  We cannot, however, be held responsible for any delays if an event outside of our control occurs.


Changes to course content

We reserve the right to alter/change the course content as described on the website in line with continuing course developments and improvements. Most of these changes will be minor. Any substantial changes will be communicated to attendees prior to the start of the course.


Health & safety instruction

We will provide health and safety instruction at the beginning of each course and on each machine before you use it. In making a booking, you agree to abide by these instructions.


We constantly assess and update the safety procedures on our courses, and have a rigorous safe system of work in place in our workshop. Nevertheless, by making a booking you accept that you undertake the course at your own risk.


MACHINE TRAINING, COMPETENCY & WOODLAB MEMBERSHIP

Please note that our short courses are taught by professionals and have been designed to introduce you to modern machines, techniques and processes in contemporary woodworking. The aim is to enthuse you with the potential of woodwork, not to give you comprehensive machine training and experience - which takes many months. To this end, the workshops do not act as induction training to use our machines unsupervised, nor do they give you all the necessary skills to conduct yourself in a workshop or work professionally in the industry. In this regard, we cannot be held responsible for any woodwork related accident, injury in the aftermath of our courses.

Members who use Woodlab's facilities are professional makers and/or have certificated machine training from recognised educational organisations. For any student keen to work in the woodwork sector, we strongly advise and encourage further certificated training in woodwork. Once trained up we'll gladly welcome you in!


COVID19

We aim to create an environment that feels safe and respectful of everyone in a class. We welcome any input from course attendees in that endeavour.  

Ours is a large well-ventilated workshop. Currently it is not obligatory to wear a mask, but we will respect your wish to do so. We do ask that you respect people’s space and, as you will be working with others for hours at a time, we ask that if you feel ill or have symptoms in line with Covid19 then please call us as soon as possible. We will aim to re-book your place on a later course. The government policies on mask wearing, distancing, testing and self-isolating frequently change and as such our policy on Covid19 safety is always under review and may be modified accordingly. If it does, we will contact all who’ve booked.

General WoodLab users Terms & Conditions

use of WoodLab’s workshop and facilities

WoodLab is owned and operated by the Woodland Presents, a company limited by guarantee. It is a workshop and community of individual businesses under one roof. Both users and course attendees are given access to the workshop, kitchen, toilet and Woodlab’s WiFi.

While using these facilities, course participants must adhere to the following terms and conditions. WoodLab Staff and Course tutors have the right to refuse or terminate the attendance of any course participant or membership if they breach these Terms.

So, to make sure everything runs smoothly and harmoniously, members, users and course attendees shall ensure they:

  • Use WoodLab’s facilities appropriately and in a responsible manner
  • Are aware of the space and needs of others
  • Are polite and courteous in their interactions with other attendees and users of WoodLab.
  • Do not permit any persons who are not users or course members to access WoodLab or use its facilities
  • Comply with any notices sent to them by the WoodLab
  • Notify their tutor immediately upon becoming aware of any:
    - injury, incident or accident which occurs at WoodLab; or
    - fault, error or problem with any of the tools, equipment or facilities provided by the Woodland Presents; or
    - breach of these terms by themselves or another course attendee.
  • Continue to wear the appropriate clothing and personal protective equipment (PPE) as instructed by your tutor when working with powered tools or machinery.
  • Do not work alone. There must always be at least two people in the workshop.
  • Only use the tools and machinery that they have been inducted on during the course. Use of machinery prior to a course introduction will result in immediate termination of attendance.
  • Leave the area surrounding the work benches clean and tidy at the end of each day.  WoodLab will supply a hoover and brushes, as well as rubbish disposal facilities.


General Liability

Each User agrees that the Woodland Presents will have no liability whatsoever for any personal injury or death to persons or damage to property which arises out of or in connection with the negligence, carelessness or misuse of the equipment in the Machinery Workshop by that User or by any other User.

Users are responsible for the security of their personal belongings. The storage provided by the Woodland Presents is not guaranteed as secure storage and Users use it at their own risk. The Woodland Presents will have no liability in the event that any equipment, tools, timber or other materials are lost, damaged or stolen.

Nothing in this paragraph will limit or exclude the Woodland Presents for any liability for personal injury or death resulting from its own negligence or that of its employees.

Data protection

Any personal data provided to the Woodland Presents by course attendees or WoodLab members will be stored and processed for the purpose of administering the course. Such personal data will be processed by Woodland Presents in accordance with the Data Protection Act 1998 and will not be transferred to any third parties. Any questions or subject access requests from a course attendee in relation to their personal data should be sent to woodlab@thewoodland.co or made in writing to Woodlab, Woodlands Yard, Dartington, TQ9 6NS. The data controller in respect of the course attendee’s personal data will be the Woodland Presents Team.

If you have any questions regarding these terms and conditions, please contact us at woodlab@thewoodland.co.